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Terms & Conditions
Terms & Conditions
  • Tickets once purchased cannot be cancelled, exchanged or refunded.
  • Tickets purchased for a particular multiplex are valid for that multiplex only.
  • Children below the age of 18 years cannot be admitted for movies certified 'A'.
  • Please carry proof of age for movies certified 'A'.
  • Please purchase tickets for children above the age of 3 years.
  • Outside food and beverages are not allowed inside the cinema premises.
  • A convenience fee per ticket is levied on all tickets booked online.
  • Ticket holders are required to abide by the policies laid down by the INOX Management.
  • Entry is allowed only for valid ticket holders.
  • In case a ticket is lost or misplaced, a duplicate ticket cannot be issued.
  • The holder of a physical ticket/E-Ticket with registered Mobile Number of that particular transaction is deemed to be the owner of the ticket.
  • Please add eticketing@inoxmovies.com to your address book to ensure email delivery in your inbox.
  • Patrons under the influence of alcohol or drugs will be denied entry by the cinema staff.
  • INOX Cinemas does not take responsibility of loss or damage to articles that patrons may unknowingly carry inside the Auditorium.
  • Seat Layout Page for INOX Cinemas is for representational purpose only and actual seat layout might vary.
  • Items like laptop, cameras, knives, weapons, lighter, match box, cigarettes, firearms and all types of inflammable objects are strictly prohibited.
  • Items like carry-bags eatables, helmets, handbags are not allowed inside the theatres and are strictly prohibited.
  • Entry will be denied for patron/s with any symptom related to COVID-19.
  • All patrons shall be solely responsible and liable for any risks pertaining to the Covid-19 virus upon entry to theatre premises. INOX or its Directors, officers, employees or its group companies or insurers and any other related parties shall not be liable directly or indirectly in any manner whatsoever if any patron at any time is infected with the Covid-19 virus or for any injury whether personal or incidental or otherwise and/or for any special, indirect, indirect, punitive, incidental, or consequential damages or any damages whatsoever.
  • Please wear mask at all times.
  • Non-invasive temperature check is mandatory at Cinema entry.
  • Please follow all social distancing norms.
  • Only for Maharashtra Cinemas :
    As per Govt. notification - No Food & Beverage shall be allowed inside the screening auditorium.
    Use of Aarogya Setu app is mandatory.
  • Only for Vizag Cinemas i.e. Varun Beach, CMR and Chitralaya:
    Only guests between 10 years and 65 years of age are permitted to watch movies in the multiplex.
  • For Delhi Properties:
    Contactless food and beverage purchase transaction and self pick -up from the counter.
  • For MX4D movie
    1. There will be no interval in MX4D movies.
    2. Infants/children less than 4years or 3feet 6inch in height are not allowed inside the MX4D auditorium.
    3. Children aged 4-10 years must be accompanied by a supervising adult.
    4. Hot beverages are not allowed inside the MX4D auditorium.
    5. Do not wear delicate clothing to a MX4D movie.
    6. Do not carry fragile articles/handbags. These are subject to damage by wind/water/bubbles/strong scent.
    7. MX4D experience not recommended for expectant mothers.
    8. MX4D experience not recommended to patrons prone to motion sickness, or having any other medical condition (neck/spinal injury/heart condition/bone & joint related illness).
    9. Kindly check the list of prohibited items displayed at the cinema
  • For 3D movies:
    ticket price includes charges towards usage of 3D glasses.
  • Decision(s) taken by INOX shall be final and binding.
  • Rights of admission reserved.