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Terms & Conditions
Terms & Conditions
  • Tickets once purchased cannot be cancelled, exchanged or refunded.
  • Tickets purchased for a particular multiplex are valid for that multiplex only.
  • Children below the age of 18 years cannot be admitted for movies certified 'A'.
  • Please carry proof of age for movies certified 'A'.
  • Please purchase tickets for children above the age of 3 years.
  • Outside food and beverages are not allowed inside the cinema premises.
  • A convenience fee per ticket is levied on all tickets booked online.
  • Ticket holders are required to abide by the policies laid down by the INOX Management.
  • Entry is allowed only for valid ticket holders.
  • In case a ticket is lost or misplaced, a duplicate ticket cannot be issued.
  • The holder of a physical ticket/E-Ticket with registered Mobile Number of that particular transaction is deemed to be the owner of the ticket.
  • Please add eticketing@inoxmovies.com to your address book to ensure email delivery in your inbox.
  • Patrons under the influence of alcohol or drugs will not be allowed inside the Cinema Premises.
  • INOX Cinemas does not take responsibility of loss or damage to articles that patrons may unknowingly carry inside the Auditorium.
  • Seat Layout Page for INOX Cinemas is for representational purpose only and actual seat layout might vary.
  • Items like laptop, cameras, knives, weapons, lighter, match box, cigarettes, firearms and all types of inflammable objects are strictly prohibited.
  • Items like carry-bags eatables, helmets, handbags are not allowed inside the theatres and are strictly prohibited.
  • For Tamil Nadu and Kerala Cinemas(As per government order) :
    Wearing of face mask inside the multiplex is compulsory. Masks need to be worn even while watching a movie inside the auditorium.
  • For Karnataka Cinemas:
    A.All persons should compulsorily wear N-95 masks throughout and organizers shall monitor compliance to,,compulsory wearing of face mask at all times including during the show.
    B.All guests will be checked for fever using a thermal scanner at the multiplex entrance.
    C.Spitting inside the multiplex premises is strictly prohibited.
    D.Individuals must maintain social distancing inside the multiplex premises – a minimum distance of two feet.
  • For MX4D movie
    1. There will be no interval in MX4D movies.
    2. Infants/children less than 4years or 3feet 6inch in height are not allowed inside the MX4D auditorium.
    3. Children aged 4-10 years must be accompanied by a supervising adult.
    4. Hot beverages are not allowed inside the MX4D auditorium.
    5. Do not wear delicate clothing to a MX4D movie.
    6. Do not carry fragile articles/handbags. These are subject to damage by wind/water/bubbles/strong scent.
    7. MX4D experience not recommended for expectant mothers.
    8. MX4D experience not recommended to patrons prone to motion sickness, or having any other medical condition (neck/spinal injury/heart condition/epilepsy/bone & joint related illness).
    9. Kindly check the list of prohibited items displayed at the cinema
  • For 3D movies:
    ticket price includes charges towards usage of 3D glasses.
  • Decision(s) taken by INOX shall be final and binding.
  • Rights of admission reserved.